Our team works shipping orders and handling customer service requests during regular business hours: Monday through Friday, 9 am - 2:30 pm (Pacific Standard Time), and we are closed on weekends and holidays to smoke with family and friends. 

We're a family-run company and believe in quality time with loved ones during off-hours, we thank you for your patience in advance.

Have a question or a concern don't hesitate to contact our support team at support@getmav.com , or click that red button (bottom right side of the screen) and drop us a line. you can also call the office for immediate assistance at

562-384-6206  We'll try our best to get back to you as soon as possible.